All patients registered at the Surgery are invited to join the Patient Group. Please leave your contact information at the reception if you want to have an active involvement in your surgery.
We currently have 12 patients who attend regularly. Our Practice population is 6662 which consists of 3277 males and 3385 females. We had several meetings with the group members where we reviewed our survey results and practice complaints and issues. We asked the group to come up with ideas of what sort of questions they would like to include in the Patient Survey. Please see below a copy of the results of the survey along with the action plan and details of any changes made.
Patient Satisfaction Survey comments
Action Plan Arising from Aylesham Medical Practice Patient Satisfaction Survey
Overall the survey reflected that patients were generally happy with the surgery and the care they received although there are still issues regarding appointments but all agreed the present system is the best one.
