Aylesham Medical Practice & Wingham Surgery

Surgery Appointment Times

In a Life-threatening emergency eg: suspected heart attack, please do not hesitate to call 999.

Aylesham Medical Practice & Wingham Surgery

Aylesham Medical Practice             Monday – Friday        8.00am – 6.00pm 

(Please note Wingham Surgery is closed on a Monday and Wednesday)

Wingham Surgery                             Tuesday                      8.00am – 6.00pm 

                                                             Thursday                    8.00am – 2.00pm

                                                             Friday                          8.00am – 6.00pm

 

Our doors are open from 8.00am if you wish to attend to book an appointment on the day or, alternatively, please telephone and make an appointment.

Our morning clinic generally operates from 8:30-12:30 and our afternoon clinics operate from 14:00-17:00. We currently offer a mixture of face-to-face appointments where a doctor is able to see you at the surgery, as well as telephone consultations with our GPs.  

If  we are closed and  you need medical help fast but it’s not a 999 emergency call  111   NHS 111 is a fast and easy way to get the right help, whatever the time.

You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation.

Aylesham Medical Practice will be  closed from 1.00pm every third Thursday afternoon for training, except during the month of August.

Telephone lines are open from 8.00am – 6.30pm

 

Appointment System

Under the new GP contract patients are no longer registered with a particular doctor but with a surgery.  A patient may not always see their preferred Doctor at the surgery. Our appointments are bookable each day from 8am, please call the surgery and choose option 1 to make an appointment. We also have a number of pre-bookable appointments which can be booked by calling a member of our team on 01304 840415.

If You Need To Cancel

If you need to cancel an appointment please telephone the surgery as soon as possible so that we may release it to somebody else.  The practice has a policy for patients who continually miss appointments and it may lead to the patient being deducted from our register.

Missed Appointments

Missed appointments have been greatly reduced due to our current walk in morning surgery.  As a surgery we take  appointments that have been booked but not attended very seriously.  Three missed appointments in one year without prior notice or good reason may result in a patient being removed from our register.

Chaperone

Our organisation is committed to providing a safe, comfortable environment where patients and staff can be confident that best practice is being followed at all times and the safety of everyone is paramount importance. All patients are entitled to have a chaperone present for any consultation, examination or procedure where they feel one is required. The chaperone may be a family member or friend. On occasions you may prefer a formal chaperone to be present, i.e a trained member of staff. Wherever possible we would ask you to make this request at the time of booking appointment so that arrangements can be made and your appointment is not delayed in any way. Where this is not possible we will endeavour to provide a formal chaperone at the time of the request. However occasionally it may be necessary to reschedule your appointment.