Aylesham Medical PracticePatient Participation
Patient Participation Group Meeting. All patients registered at the Surgery are invited to join the Patient Group. Please leave your contact information at the reception if you want to have an active involvement in your surgery.
Recent Surveys and documents
AYLESHAM MEDICAL PRACTICE & WINGHAM SURGERY
PATIENT SATISFACTION SURVEY REPORT
RESULTS APRIL 2016- MARCH 2017
We currently have 12 patients who attend regularly. Our Practice population is 6662 which consists of 3277 males and 3385 females. We had several meetings with the group members where we reviewed last year’s survey results and practice complaints and issues. We asked the group to come up with ideas of what sort of questions they would like to include in the Patient Survey. Please see below a copy of the results of the survey along with the action plan and details of any changes made.
The questionnaire agreed by the patient group and staff at Aylesham Medical Practice and Wingham Surgery was offered to every patient who attended the surgery between 1st December and 12th December 2017.
Patient Satisfaction Survey comments
- Excellent service, friendly reception. Highly recommend the practice, nothing is too much trouble.
- The nurse was very efficient, makes one feel very much at ease.
- Excellent receptionists especially when busy.
Action Plan arising from Aylesham Medical Practice and Wingham Surgery 2017 Patient Satisfaction Survey
Overall the survey reflected that patients were generally happy with the surgery and the care they received although there are still issues regarding appointments but all agreed the present system is the best one.