The average pay for delivering NHS services to patients for GP’s working in Aylesham Medical Practice & Wingham Surgery in the last financial year was £58,103 before tax and NI. This is for three full time Doctors who have worked in the practice for more than six months.
Medical Reports and Sickness Certificates
On occasions insurance companies and employers and some other organisations
may ask your doctor to write a report regarding your medical history for insurance purposes and fitness for employment. The provision of medical reports is governed by The Access to Medical Reports Act, 1988.
The Act covers the following points.
If you are absent from work for less than 7 days a self certificate is required, these can be obtained from your employer.
It is not a statutory right for your employer to ask for a Medical Certificate if you have been absent from work for less than 7 days, if they insist, they can pay for the cost of a Private Certificate which your doctor can provide.
If you are sick for more than 7 days you will need to see your doctor before a Medical Certificate is issued, he/she will need to see you again each time a further certificate is required.
Medical Certificates for absence from school, college or any other place can only be issued as a Private Certificate for which there will be a charge.
FEES FOR NON-NHS SERVICES
PRIVATE SICK NOTE £20.00
VACCINATION CERTIFICATE £10.00
HOLIDAY CANCELLATION CERTIFICATE £20.00
FITNESS TO TRAVEL CERTIFICATE £20.00
CLAIM FORMS (BUPA/PPA ETC) £15.00-£20.00
SICKNESS/ACCIDENT BENEFIT CLAIM FORMS £15.00-£20.00
HGV/PSB PRE-EMPLOYMENT MEDICAL £80.00
ENG1 MEDICAL £80.00
OFFSHORE OPERATORS MEDICAL/UKOOA £80.00
FOSTERING MEDICAL £80.00
Any letters required to provide information or to support applications £10
Common Ailments in Children and Adults
Please click on the following link for information regarding Common Ailments
We have a zero tolerance policy towards violent threatening and abusive behaviour or aggression in any form at this surgery. Violent threatening and abusive behaviour or aggression may lead to police involvement and removal from the surgery register.
Patients are entitled to see their notes at a small fee, If you need more information please telephone the surgery and ask to speak to the secretary.
The following web site will give you all the information you will need to know on how to access your medical records.
If you have any further questions please telephone your surgery and ask to speak to the secretary.
Medical examinations such as insurance, employment and driving medicals etc. are undertaken at the surgery. A fee will be payable and our secretary will be happy to answer any questions you may have.
Please Print off this Well Person Questionnaire and bring it with you to the surgery
When you register with the surgery you will be asked to complete a questionnaire regarding your personal history. This gives us some knowledge prior to your notes arriving from your previous doctor. You will also be asked to make an appointment for a health check. Please bring any medication that you are taking with you.
All prescriptions are computer generated for safety and clarity.
We are not a dispensing Practice so you will need to take your prescription to the pharmacist; there is no charge for prescriptions if you are exempt. If you require many medicines on a monthly basis it may be cheaper to purchase a pre-payment certificate for a twelve month period. Your pharmacist will be able to answer any questions you have regarding this.
Repeat prescriptions are given for medicines you need to take on a long term basis, sometimes for life. On the right hand side of the prescription is a list of your current medications, please tick the ones you need and return the slip to the surgery giving 48 hours notice (not including weekends). Also on the right hand side of the slip you may find a message from the doctor. We do not accept orders for prescriptions over the telephone as this can lead to mistakes.
Once or twice a year the doctor/nurse will need to see you for a medication review, through this review the doctor will be able to see if your medication needs to be increased, decreased, changed or maybe stopped as well as monitoring you condition.
If you need a doctor out of hours (evenings, weekends and bank holidays), please call 111 where you will receive medical advice/assistance. This service is for problems that cannot wait until the surgery re-opens.
If you need a doctor out of hours (evenings, weekends and bank holidays), please call 01304 840415 where you will be diverted to Stourcare. Stourcare provide a service to deal with problems that cannot wait until the surgery re-opens. You will need to provide full information about your problem to the specially trained nurse who takes your call and if she feels you need to speak/see a doctor she will ask him to call you as soon as possible.
If you are too ill to come to the surgery, terminally ill, very sick or are housebound, please telephone the surgery as soon as possible in the morning, before 11.00am, to arrange a home visit. When you telephone the surgery the receptionist will need to ask you some questions regarding the visit so the doctor can judge its urgency and prioritise accordingly.
The Practice endures that all healthcare professionals who are employed by the Practice are currently registered with the relevant professional body on the appropriate part(s) of its register(s) and any employed general practitioner is a member of a recognised medical defence organisation and registered on a care performance list.
Aspirin is good for headaches, colds, sore throats and general aches and pains.
Aspirin should not be given to children under 16 years of age
Paracetamol or Ibuprofen
For pain relief and fever in young children
Sedative cough linctus
For dry painful coughs
For steam inhalers, good for children with stuffy noses and dry coughs, rub on chest.
Diluted (1 teaspoonful) in warm water for cuts and grazes
For treating septic spots and grazes
For Hay fever
For dabbing on sunburn, stings and bites.
Bandages (different Sizes)
To support strains and keep dressings in place
For cleaning cuts and grazes
For taking temperature,
For removing splinters
For minor cuts
Click on the following link for all information regarding emergency contraception
You can either use this form to drop your new details in at the surgery
or fill in this online form
Please notify us of any changes to your address or contact numbers. It is also important to register new born babies as soon as possible.
You can either fill in this form or print off a copy and drop it in the suggestions box in the surgery
We endeavour to offer high standards of medical care within the Practice. Patients should expect, and be given, a courteous and prompt response at all times and be offered contact with a doctor within 24 hours. Patients have the choice to see any doctor they wish, although we recommend they try to stay with the same doctor if there is an ongoing problem. Patient’s can expect complete confidentiality and involvement with the treatment they are undergoing.
It is the patient’s responsibility to keep appointments and arrive on time, if for any reason an appointment cannot be kept, the surgery should be informed as soon as possible by telephone so it can be offered to somebody else. We actively monitor patients who do not attend or arrive late for appointments.
The surgery does not tolerate abusive or threatening behaviour to any member of our staff and reserve the right to remove patients from the register who behave in this manner.
|The Health Service has decided that that the following holiday vaccines can no longer be supplied under the National Health Service. The charges payable in advance will be as follows:|
|Vaccine||Northern Europe, Australia & New Zealand||All other areas|
|Hepatitis A Adults||£59.70||free|
|Hepatitis A Children||£51.10||Free|
|Hepatitis A & B||£116.55||Free|
|Hepatitis A + typhoid||£124.50||Free|
|Hepatitis B course & blood test||£131.25||£131.25|
|Booster & Blood Test||£65.00||£65.00|
|Japanese B Encephalitis||Not Needed||£104.90|
|Tick bourne Encephalitis||£86.90||£86.90|
The following links will provide you with lots of information should you need to administer first aid.
Aylesham Medical Practice and Wingham Surgery are registered with the Data Protection Registry. All patient information is obtained and processed within the law and all information is confidential. No information will be disclosed by doctors, nurses or administration staff without prior consent from the patient, this includes patients under the age of 16.
In extreme circumstances where the doctor feels the patent is at great risk of harm he/she may need to disclose information to a third party.
All patient information held at the practice is confidential. It may sometimes be necessary to share information with other healthcare individuals involved in your case. No information shall be disclosed without a patient’s permission unless there is a very exceptional case where the patient is at grave risk of harm.
Written consent is required preferably from a parent or guardian.
The injections are given in the thigh for babies and an arm for older children unless stated nasal. Please tell the nurse if your child has had any reaction to previous vaccines.
The current programme is:
|Immunisations Given and When|
|Birth||2 Months||3 Months||4 Months||12- 13Months||2,3 & 4 years plus school year one & two|
|Targeted Hepatitis B and BCG||Diphtheria||Diphtheria||Diphtheria||Hib/Men C booster||Nasal flu (annual)|
|Whooping Cough||Whooping Cough||Whooping Cough|| Mumps
|Pneumococcal Conjugate||Pneumococcal Conjugate||Pneumoccocal|
|Men B||Men C||Men B||Men B|
Girls aged 12 – 13 years – HPV
Age 13-18 years Diphtheria, Tetanus and polio booster – Men ACWY vaccine
Side effects are few, occasionally there is soreness and redness at the injection site. A cool pad will reduce swelling. Some children develop a raised temperature a few hours later in which case we recommend a dose of Calpol be given.
You will be asked to wait for 10 minutes on the premises after the immunisations to make sure your child has no immediate ill effects. Side effects are very rare.
It is very important that children are protected as early as possible, so please do keep appointments. If on the day, your child has a raised temperature or is feeling unwell the vaccination should be postponed until they are better. If you are unsure please check with the practice nurse or duty doctor, and make sure you cancel your appointment.
Please bring your child health record book along with you, as the nurse will need to complete it for you.
How we deal with Complaints
The following points should be included during the discussion:
If you have a complaint or concern about the service you have received from the doctors or any of the staff at our surgery, please let us know. We have a procedure as part of a NHS system for dealing with complaints.
Our fist action will be to try to resolve the complaint quickly and easily at the time it arises. If you would like to take it further we would ask you to put your complaint into writing and send it to the Practice Manager who will deal with the matter very promptly.
We will acknowledge your complaint within two working days. Within two weeks you will either receive a letter of explanation or an invite to attend a meeting at the surgery with the people involved where it will be discussed and hopefully resolved.
Primary Care Trust contact
Mrs Ann Cook (complaints manager)
Kent CT17 9HQ
Tel: 01304 222312
Fax: 01304 225775
The surgery will always welcome any suggestion you may have that will improve our services, you may write in or use the suggestion box at the reception.